If the menu contains a report name that cannot be found, then an “Error opening Microsoft Word document…” error message will appear.  The error will also indicate the name of the file it was attempting to open (Report Path plus the Report Name).

 

Figure 13: File open error

 

To correct the problem, the user may need to do one of the following

§ Check for typos in the document name

§ Verify that the file exists in the desired location

§ Verify that the file is accessible to the application