A generic user is needed to log activity and notes under.  Define a generic user within the Web Administration Tool > User Setup > Personnel setup.  This user must have the following fields set:

•      First Name/MI

•      Last Name

•      Employee #

•      Status (ACTIVE)

•      Default Branch

 

All other fields are optional and Mover’s Suite typically defines this user upon initial installation with a Last Name of “Application” and a First Name of “External.”

 

Figure 1: Web Administration > User Setup > Personnel