The following items must be established to allow for the Monitor Orders Service to work correctly:

•      SMTP settings must be correctly defined

•      Database Mail Settings must be correct

•      Monitor Orders flag must be set for contacts within an Account Profile

•      An Order must reference the Account Profile

 

 

The Simple Mail Transfer Protocol (SMTP) settings are documented in the SMTP Settings section.

 

Read On:

Database Mail Settings

Setting the Monitor Orders flag

Assigning an Account Profile to an Order