Define, or update existing, Security Profiles to access the Claims interface through the Security Profiles setup with the User Setup category of the Web Administration.
Users of the Claims functionality must be mapped to a Security Profile that has the “Claims” Module setup for the appropriate Branches. To access the full functionality of the Claims interface a profile should be associated to both the “Claims” and “Tasks” Modules.
Set the Access Type to “Full” to allow persons assigned to the profile the ability to create, edit, and view claims information, or, set it to “Read Only” to only allow claims information to be viewable by the user.