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MoversSuite.com

Periodic Newsletter

Issue #16, September 2010

MoversSuite.com

What's New

September Training Classes

Our support team is offering two training classes this month. The first class is on matching commission statements to a GP Check. The second is on the Online Help tool. See the following for information on these classes.

Class: Matching MoversSuite Commission Statement to GP Check
Dates: September 1-2
Outline

Class: Using MoversSuite Online Help
Dates: September 15-16
Outline

Click to see the class schedule and outlines on our training page.

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MoversSuite UI Refresh

Read the latest blog to tap into what is in store for the MoversSuite application as our designers look to refresh the user interface in preparation for a complete redesign scheduled in the near future.


Refreshed Order Information screen

As always, your opinion of what you think would benefit the application is greatly appreciated and very much needed, so get your two cents in soon to help us put together an improved MoversSuite app and an overall enhanced user experience.

Blog: MoversSuite UI Refresh
Posted: August 25, 2010
Link: Blog

Blog: Planning for the Fall 2010 Release
Posted: March 2, 2010
Link: Blog

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Questions & answers

Is there a quick way of identifying all branches associated to the service branch in Local Dispatch?



There's a quick way to identify which branches are grouped together when managing services through Local Dispatch. The Branch selector field within the Day Notes tab contains a menu of all branches linked together through the Dispatching Common View setting in Branch Setup (in MoversSuite Administration (web)).


Day Notes Tab in Local Dispatch

Refer to the Dispatching Common View topic in Help > Online Help for more information.

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What special characters, such as an underscore or a question mark, are not supported as SharePoint file names?



There are some restrictions when it comes to naming files and file folders for use with Microsoft SharePoint and MoversSuite Document Management (and basically any other application running on Microsoft Windows). The following link is to an article that describes such restrictions.

Article: Information about the characters that you cannot use in sites, folders, and files in SharePoint
Link: http://support.microsoft.com/kb/905231

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Contact Information

Mailing Address

EWS Group
454 Main Street
Grand Junction, CO 81501

Phone Numbers

Phone: (970) 256-1616
Out-of-state: (866) 750-7255
Fax: (970) 256-1650


2010 Holidays

EWS Group observes the following holidays, and technical support is not available on these days:

Holiday Date Observed
New Year's DayFriday, January 1
Memorial DayMonday, May 31
Independence DayMonday, July 5
Labor DayMonday, September 6
ThanksgivingThursday, November 25 and
Friday, November 26
Christmas DayFriday, December 24


Official Websites

www.moverssuite.com
www.ewsgroup.com

Help Desk and Support

support.moverssuite.com

Sales and Marketing

To obtain more information on EWS Group products, such as MoversSuite, and services and regional meetings and tradeshows:
sales@ewsgroup.com

Blog Site

blog.ewsgroup.com

Documentation

documentation@moverssuite.com

Related Links

Official Site to EWS Group Follow EWS Group Twit EWS Group Get Linked-In with EWS Group

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