As described earlier, a liability is a potential amount assessed to a driver, or other service provider, for their part of the claim. Further, any amount already realized can be considered a chargeback.
Important: A Claims Liability does not necessarily indicate a general ledger entry; it is a potential cost that may, or may not, ever be realized.
You may need to assign all, or a portion, of the responsibility of the claim to a participating agent or person, such as a driver, for example, for their part of the settlement. This information, along with the amounts agreed to be paid, would be maintained in the Liability and Chargebacks tab, where users can assign the potential amount of the claim as a liability and the actual chargeback to the contracted driver or their agent.
Creating Liabilities/Chargeback Items
1. Access the Claims interface within the MoversSuite application,
2. Open the Claims tab,
3. Use the Find feature to locate specified records, or click on Add to define a claim record,
4. Select the claim record from those available within the main grid,
5. Activate the Claims Items tab,
Note: There must be at least one Claim Item defined in order to access the Manage Liabilities and Chargebacks button and related functionality.
6. Select the Liabilities/Chargebacks sub tab,
7. Press the Manage Settlements button and the Liability and Chargeback dialog will appear,
8. Click on the Add button,
9. Select a preset Apply To from the list available through the drop-down:
Liable Person
Participating Agent
Third-Party
Warehouse
10. Select data from that pertains to the particular Apply To value:
1099 Flag is available for Liable Person and Third-Party
Chargeback Type is needed for the Participating Agent and Warehouse
Note: Report cash transactions on liabilities by setting the 1099 Flag.
11. Enter a Description for this entry,
12. Select the Claim Item(s) from the list of items on the left,
13. Press the “>>” button to move the selected items to the assignment grid on the right,
14. Enter an amount for Liability and/or Chargeback,
15. Press Save to keep the changes,
16. Repeat adding records as needed,
Note: All Liability and Chargebacks items can be managed (added, edited, and deleted) from this one dialog.
17. Press Close to exit the dialog.
The Liability and Chargeback Item(s) added will appear in the Liabilities/Chargebacks grid and will be visible any time one of the Claim Items associated to the liability is selected.