A Collector is defined as a user that can be assigned to collections tasks and to particular customers within the AR Credit & Collections module.   These users will be responsible for the day-to-day contact with customers based on data gathered from alerts and other information available to them.

 

Requirements to be a Collector

 

A collector must have the User Setup > Personnel > Labor Type field set to “Collector” and have Security Profile access to any Branch for the “AR Credit & Collections” module (as described in the Accessing AR Credit & Collections Functionality section).

 

Figure 62: Labor Type administrative setting