The installation process will add the standard Customer Statement report and make it available to the application.  The standard report is titled Customer Statement and exists as a Microsoft Reporting Services Report file within the application server’s directory. 

 

An administrator can use Mover’s Suite Administration to identify and update the Customer Statement report document attributes through the Reports setup, such file location, file path, menu name that appears within MoversSuite, System ID, etc.   Of note, the report document must be defined with a Report Type of “Reporting Services Report” and have a System ID of “STMT".  The System ID setting is required to make the report available to the functionality behind the Customer Statement Generation and Customer Statement Reprint interfaces.

 

Administrators may need to update user access to the Customer Statement report document.  This is done through the Report Profile and Report Profile Detail settings available through Mover’s Suite Administration.  If the Customer Statement report is not associated to a user’s Report Profile, then they will not be able to execute the report. 

 

Refer to the Reports Setup topic for more information on defining the Reports settings and allowing user access to Customer Statement documents.