The error messages returned to the Third Party Interface Order Monitor for an SIRVA Registration Upload request will be created from both systems: MoversSuite and the SIRVA Hub.  Messages from MoversSuite will be worded such as to specifically identify the cause of the problem and the field being referenced.

 

 A typical error message from MoversSuite will be worded similar to the following:

 

Error: Booking Agent is not set for this order.  Booking Agent is found within the Agents tab.

 

Messages from the SIRVA Hub will typically be in all uppercase lettering and may contain the ATS Program information.  The ATS Program will help indicate where the upload process encountered an error as displayed in the table below.

 

ATS Program Name	Error encountered will be related to the following:
RGR01	GENERAL section, contains the Booker and Self Haul Agents
RGR02	Origin location and OASV/EASV information
RGR03	Destination location and DASV information
RGR04	Shipment Weights and Miles information
RGR30	Bulk items such as VEHICLE, etc.
RGR32	Container/Pack/Unpack information
RGR34	Crates information
RGR35/CRA55	Services like LABR, etc.
RGR36	Valuation information
RGR38	Storage information