Simply pressing Task Complete for a selected record will mark it as complete.  A checkmark () will be set in the Complete column and the Completed By and Date Completed fields will be updated.

 

Pressing Not Applicable will mark the selected task as invalid.  A checkmark () will be set in the N/A column and the Not Applicable User and Not Applicable Date fields will be updated.

 

Figure 17: Tasks tab displaying completed and not applicable data

 

Users can select multiple open task items within the Tasks Workflow and have the option to mark the tasks as complete or as not applicable. 

 

Figure 18: Multiple-select task functions

 

Complete, Completed By, Date Completed, N/A, Not Applicable User, and Not Applicable Date fields are only available within the Tasks tab of an order or claim record.  If a task item has been marked as completed or not applicable then it will become visible when the Show All option is on.