The Order Personnel option available through a right-mouse click within the AR Detail tab data grid lists all persons associated to the selected order. 

 

Figure 29: AR Detail Order Personnel option

 

Evoking the Order Personnel option will cause the Order Personnel dialog to appear.  The dialog will remain open while working in AR Credit & Collections and will automatically repopulate its data when the user switches to a different order in the AR Detail record.

 

 

Figure 30: Order Personnel dialog

 

The table below lists the type of personnel displayed within the dialog along with where in MoversSuite the data is pulled from.

 

Order Personnel

MoversSuite Cross-Reference

Claim Adjuster

Claims > Claim Detail > Adjuster

Coordinator

Name, Address, Phone > Transportation Coordinator

Name, Address, Phone > Logistics Coordinator

Agents > OA Coordinator (when Origin Agent is a sister agency)

Local Services Crew Member

Local Dispatch > Dispatch Center > Assigned Crew

Long Distance Driver

Long Distance Dispatch > Current Driver Activity > Driver

OA

Surveyor

 

Agents > OA Surveyor (when Origin Agent is a sister agency)

Revenue Clerk

Revenue Entry > Order Information > Revenue Clerk

Salesperson

Name, Address, Phone > Salesperson

Third Party Vendor

Revenue Entry > Transactions (pulled from billing items to a third party vendor)