Van line orders registered through SIRVA Hub can be downloaded into MoversSuite.  All clients using SIRVA Hub can take advantage of all the features of both SIRVA Hub and MoversSuite, including revenue and payment processing .

 

Once the necessary library files are added, the SIRVA – Download Request option will become available to MoversSuite users.   When evoked, the system will contact SIRVA Hub and request data for active order.  The request will require that the user enter a valid SIRVA Hub Login and Password.

 

Figure 8: SIRVA-Download Request login and password dialog.

 

If the request is accepted, an XML will be sent back to MoversSuite where it will be used to update the active order in the database.   Errors encountered during the process can be viewed through the Third Party Application Error Management screen available through the Information Bar.  Note: The red dot attached to the Third Party Application Error Management access button indicates that a serious error occurred while MoversSuite was interacting with a third party interface.

 

Figure 9: Accessing the Third Party Error Management screen.

 

The errors received during SIRVA Download Requests are typically related to administrative setup.   See the SIRVA Upload and Download Setup and Administration section for details.

 

Figure 10: Third Party Application Error Management interface.

 

Note: By default, only errors for the active order are displayed in the Third Party Application Error Management grid.  This default setting can be updated through the Customize option.

 

Data within the active order will be updated upon a successful SIRVA Hub download request.  Reference the SIRVA Registration Download Content section for a listing of fields updated by SIRVA downloads.