A Task Definition is a template that, when applied to an order, will create task items with specific due dates and assigned users based on order-related data, such as the Load Date and Transportation Coordinator.
A Task Group is a subset of a Task Definition and aids in filtering search results by its assignment to an order. Task Groups also allow for invoicing variables to be defined for Special Services orders. See System ID Setting for Special Services Invoices and Store Information Search Criteria for more information and allows for customers to view their orders (see Customer Web Portal Setup).
The Task List report can be used to see all defined Task Definitions along with specific tasks that are created when the definition is assigned.
Setting Task Definition