The status of the registration upload will be indicated by a color-coded button next to the most recent status message.  A detailed error message will appear within the screen and will provide the user enough information to identify and/or correct the source of the problem.

Figure 5: Third Party Interface Order Monitor

 

Status Codes used within the Third Party Interface Order Monitor

 

Status Indicator	Description
	Red – Request was returned with an error.   A detailed error message will appear within the screen.
	Yellow – Request has been sent and is pending confirmation from SIRVA.
	Green – Request has been successfully completed.  An Order Number will be established and displayed within the monitor screen.   The order will now be booked within MoversSuite.
	Blue – Request has been successfully completed but with an error.

 

The order monitor can be closed and reopened at anytime and the information regarding submitted requests will be retained.  To reopen the order monitor, open any order booked on a SIRVA Hub branch and select the MoversSuite > Tools > Order Monitors option.

 

A user can clear the order from the order monitor by clicking on color status indicator.  A request does not have to be cleared in order to reprocess the request (through MoversSuite > Tools > SIRVA – Request Upload).

 

Figure 6: Clearing records from the Third Party Interface Order Monitor