A manually-entered batch and a cash receipt batch can be voided from the Batch Management screen. 

 

Figure 18: Sample batches that can be voided

 

A batch created through the New function must be in a status of “Manual” and have no posted transactions linked to it.    To void a cash receipt batch all receipts associated to it must either be moved to another batch or voided through the Void Receipt function in Cash Receipt.

 

Void a Batch

1.   In MoversSuite,

2.   Access Payment Management,

3.   From the Batch Management data grid, select either a cash receipt batch containing no open receipts (Details > Control Amount will be $0.00) or a batch in the status of “Manual,”

4.   Press Void,

Figure 19: Payment Management > Batch Management > Void button

A confirmation dialog will appear once Void is pressed,

Figure 20: Void statement confirmation dialog

5.   Press Yes to void the manual batch.  The batch Status will be set to “Void” and it can be viewed by use of the Show All feature in Batch Management.

 

 

RELATED TOPICS:

Cash Receipts

Creating a New Manual Batch

Voiding Cash Receipts