Account representatives assigned a to view electronics moves will be able to search for orders based on a product group, move or install date, and/or by other store data.

Figure 17: Electronics move search page
Search options available for a User Type of Electronics are described in the table below. These search options can be used individually, such as just selecting a product group and pressing Find, or they can be used in conjunction to produce a narrow result set.
|
Electronics Search |
Description |
|
Product Group |
Select a product group from the available list. Product groups are associated to the order through the MoversSuite > Name, Address, Phone > Task Group field. Task Group is a subset of a Task Definition; which is assigned to the account representative through their Profile setting (see User Setup for Customer Web Portal). |
|
Date |
Select a type of date to base the date range search on. The Date value can be one of the following: Load Date This option will return all records for the selected date range based on the start and ending load dates of orders that are not in Cancelled or Voided state. Load dates are set in the MoversSuite > Move Information > Load Dates fields. Delivery Date This option will return all records for the selected date range based on the start and ending delivery dates of orders that are not in Cancelled or Voided state. Delivery dates are set in the MoversSuite > Move Information > Delivery Dates fields. Install Date This option will return all records for the selected date range based on the install date of orders that are not in Cancelled or Voided state. The install date is set in the MoversSuite > Store Information > Install Date field for a Special Services order. Book Date This option will return all records for the selected date range based on the book date of orders that are not in Cancelled or Voided state. Book date is set internally and can be viewed through the MoversSuite > Move Information > Book Date field. |
|
Range |
Enter a range of dates to be used to retrieve records on based on the selected Date type value. Users can press the calendar
button (
Once a date is selected in the calendar, the application will place the date formatted a MM/DD/CCYY in the corresponding range value. |
|
Search By/Then Search By |
Select a MoversSuite field to search by followed by the actually Value to be used to search by. Customer Name This option will search for Value matches within the store names of a Special Services order (MoversSuite > Special Services > Store Information > Edit Job > Store Name). Serial Number This option will search for Value matches within the client job numbers of a Special Services order (MoversSuite > Special Services > Store Information > Edit Job > Client Job No). Model Number This option will search for Value matches within the fixture numbers of a Special Services order (MoversSuite > Special Services > Store Information > Fixtures > Fixture Number). |
The search results will display in the Job / Location Information page.

Figure 18: Job/Location Information page
Clicking on the model number link will access the specific shipping information for the electronics move.

Figure 19: Electronic moves detail page
A Proof of Delivery option allows the user to access a particular POD file as specified through a Customer Specific field set through the User Defined Fields tab. Refer to the National Account Settings for Customer Web Portal for more information and setup.

Figure 20: Proof of Delivery file name specification
Refer to the Customer Web Portal Electronics Data section for field descriptions.