Van line orders registered through SIRVA Hub can be downloaded into MoversSuite. All clients using SIRVA Hub can take advantage of all the features of both SIRVA Hub and MoversSuite, including revenue and payment processing.
The Tools > SIRVA – Download Request option will be available on MoversSuite orders that belong to a branch setup to interface with SIRVA.
Figure 5: SIRVA - Download Request option
When evoked, the system will contact SIRVA Hub and request data for active order. The request will require that the user enter a valid SIRVA Hub Login and Password.
Figure 6: SIRVA-Download Request login and password dialog
If the request is accepted, XML data will be sent back to MoversSuite where it will be used to update the active order in the database. Errors encountered during the process can be viewed through the Third Party Interface Order Monitor. The errors received during SIRVA Download Requests are typically related to administrative setup. See the SIRVA Upload and Download Setup and Administration section for details.
Data within the active order will be updated upon a successful SIRVA Hub download request. Reference the SIRVA Registration Download Content section for a listing of fields updated by SIRVA downloads or see SIRVA fields referenced in MoversSuite by a download request for field mapping based on location in MoversSuite.
Important:
Downloaded orders from any external system will overwrite data in a MoversSuite order.
SIRVA fields referenced in
MoversSuite by a download request