When the program renders the bookmark field, one of the following states will occur as indicated in the table below.

 

Field Replacement Outcome

Description/Resolution

Replaced with Correct Data

The bookmark field was valid and referenced correctly by the application.

Replaced with Incorrect Data

An incorrect bookmark field was referenced.

Replaced with Blanks

This indicates that no data was retrieved for the record. 

Verify that the user is accessing a record, as evident by the presences of an Order Number value within the heading bar. 

If a valid record is being referenced, then verify that the correct bookmark field is being referenced.

Nothing Happens

If the text statement that represents a bookmark remains, then the bookmark reference was either removed, invalid, or is a duplicate of another.