The Claim Items section is used to define the detailed costs of the claim. Further, these items can have settlements, liabilities (chargeback) items, and receivables assigned against them. To access the Settlements, Liabilities/Chargebacks, and Receivables, a Claim Item must be created and selected.


Figure 11: Claim Item section
The three sub-tabs for Settlements, Liabilities/Chargebacks, and Receivables all contain grids similar to the main Claim Items tab, and, two of which, excluding the Receivables, use a Manage feature to link multiple entries to others.


Figure 12: Manage features for Settlements
The following keyboard shortcuts can be used to select more than one item at a time:
Ctrl + Click, allows a user to select/deselect more than one item at a time,
Click + Shift + Click, allows a range of values to be selected.