Use the Mover’s Suite Administration to create Labor Types (through MMS > General > Labor Type) defining the roles of a user within the Claims interface, such as that of a claims adjuster. Any number of entries can be established, however, the following two must exist in order for Claims to work properly:
• Claims Adjuster
• Claims Expense
The “Claims Expense” setting will not actually be used as a labor type, but is needed to create a link between expenses entered within the Claims interface and the general ledger. This type will also need a GL Number associated to it and must have the Is Long Distance flag field checked, as well.
Figure 46: Labor Type setup in the Mover’s Suite Administration
Important: Labor Types of “Claims Adjuster” and “Claims Expense” must be defined in order to process and manage claims.
This setting will be referenced again later when defining user roles and access.